Your customers can now ask questions, share feedback, and follow updates without leaving your product.
FeedLog Agent brings your help content and feedback boards together in one conversation.
Answers from your help center
Agent uses your help articles to answer product questions and provides citations customers can open right inside the widget. You choose which articles it can use, and it replies in the customer’s language.
Feedback through conversation
Customers can describe a problem or suggest an improvement in their own words. Agent can find an existing request to support, create a new feedback post, or add details as the conversation continues.
Your team handles the feedback through the same boards and workflow you already use.
Updates in My feedback
Customers can return to My feedback in the widget to check the status of their posts and see unread updates.
Ready to try it?
Prepare your help articles, enable AI usage, and connect the FeedLog widget to your product. You can welcome guests or connect your existing user accounts.